accepting a resignation letter

24th August 2021

It can feel harsh receiving an employee’s resignation, even when you know the employee is leaving to pursue an exciting new opportunity. But as the employer, how do you manage this resignation process while meeting good faith obligations?

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Posted in communication |

which process do we apply?

28th November 2020

Often when we’re called to help navigate through an employment issue, our first conundrum is figuring out if we’re dealing with a disciplinary matter or a performance matter. The processes are different, so it’s important to get it right.

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can a casual employee make a claim for unfair dismissal?

28th September 2020

The short answer is no. BUT if a casual employee isn’t truly casual, then they essentially have the rights of a permanent employee, which means a far more robust, fair process must be followed to end the employment relationship.

To recap, a casual employee is someone with no guaranteed hours of work, and no regular or routine pattern of work. They work on an “as and when required” basis, with no ongoing expectation of employment – if they’re not needed, they’re not called.

But what if they’re not a truly genuine casual employee?

What if the relationship has developed into something more regular?

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performance review discussions

21st August 2020

Conducting a performance review can seem like a big time commitment for managers and employees, so is there any value in doing them?

In a nutshell, yes!  But not the traditional way, where performance reviews have historically been an exercise in form filling, which often stifles discussion and restricts the benefit that can be achieved.  The real value lies in implementing a process that encourages a conversation. 

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Posted in performance management |

giving effective feedback

27th June 2020

giving feedback

Effective leaders have to be brave enough to have tough conversations so they can deliver feedback effectively.  As Brene Brown says, you have to get comfortable with discomfort! 

Here’s some tips to help you:

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Posted in communication, performance management |

golden rules of restructuring

31st May 2020

For some businesses, restructuring will be an unfortunate effect of the COVID-19 crisis; a necessary evil.

But restructuring can be a challenging process to navigate, and it can have far wider implications than just the individuals who are immediately affected, so we recommend it really is a last resort.

However, if it is a path you need to go down, here are our 5 golden rules (particularly at this time!):

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Posted in COVID-19, restructuring |

what is employee engagement and how do we drive it?

29th October 2018

Employee engagement is often seen as one of the fanciful parts of HR – it can be a buzz word without a lot of substance behind it if you don’t really know the true value behind it.

Put simply, employee engagement is a measure of job satisfaction.  It signifies the level of motivation an employee has for their job; employees who are highly engaged essentially try harder and therefore perform at a greater level than disengaged staff.   So aiming to lift employee engagement is about tapping into the discretionary effort and fostering increased drive from employees.

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recruiting on attitude

22nd October 2018

When it’s time to recruit, it can be tempting to look for the easiest fit; someone who has come from a direct competitor.  They’ll have industry experience, they’ll know the customers and the suppliers, and they’re likely to hit the ground running in a very short timeframe.

But are they always your best option?  What about talented individuals with a different industry background?

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process, process, process!

10th September 2018

Employment issues again hit the headlines in the last month with cases that had gone before the Employment Relations Authority (ERA).  And again, the learning is the importance of PROCESS when considering terminating an employee.

In Queenstown, a carpenter was awarded $24,500 after being unjustifiably dismissed while in Fiji attending the funeral of a close relative.  He was only told his employment had ended when he contacted his employer to see why he hadn’t been paid.  It was then that he was told they’d run out of work for him.

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Posted in disciplinary process |

addressing delaying tactics

28th July 2018

It can be pretty frustrating when you have a disciplinary matter to resolve and the meeting is persistently postponed because the employee’s chosen support person is unavailable.

What can you do about it?  Do you really have to continue rescheduling and allowing time to lag on and on?  The simple answer is no.  Case law has shown us that while the employee does have the right to choose their own representative, this can not impede the process.

So, if you’re faced with this debacle, the best approach is to outline some options to the employee and put the ball in their court as to which one to choose.

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Posted in disciplinary process |

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