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giving effective feedback

June 27th 2020

giving feedback

Effective leaders have to be brave enough to have tough conversations so they can deliver feedback effectively.  As Brene Brown says, you have to get comfortable with discomfort! 

Here’s some tips to help you:

  1. Avoid dishing out unsolicited advice – instead, ask your employee how & when they’d like to have a chat about their performance.  This makes sure the employee retains some control over the situation and they’re less likely to get their shackles up.
  2. Be specific – clear, concise, solution focused feedback, backed up by real examples will have the most impact.
  3. Don’t delay – frequent feedback is far better than saving all your commentary for one annual review.  As a situation happens, take the opportunity to address it there and then.
  4. Show balance – balance your constructive criticism with positive feedback too but don’t try to disguise it.  If there’s an issue, sugarcoating it will only serve to confuse the employee.
  5. Consider your communication – sometimes, the way you intend to deliver a message is not how it is received. Check out our blog post on the art of communication for more tips.

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Category: communication, performance management

A very professional approach and she understands our business needs

Nicki has assisted us in various different areas of hr and recruitment, always with successful outcomes. A very professional approach and she understands our business needs.

Charlotte Clapcott, Owner - Hopscotch Childcare Centre

…professional manner, can do attitude & attention to every detail

Thank you very much for your super efficient service. I am truly impressed with everything about eight73 consulting. In particular your professional manner, can do attitude & attention to every detail. You heard everything we needed and attended to it without any delay. I would not hesitate in recommending you.

Gretta Withers, Owner - River Run

Nicki is an absolute rockstar who provides excellent service in so many areas

We love using the team at eight73!!! Nicki is an absolute rockstar who provides excellent service in so many areas and love that we can support another local business in our community.

Adele Phillips, Owner - Pumpn

… really easy to work with

I have worked closely with Nicki, she is really easy to work with and works with me closely when needed, makes herself available anytime, responds in a timely manner. I am absolutely comforted knowing I can flick of an email anytime with a question or more and she is all knowledgeable and ready. And absolutely affordable!

Frances Ferguson

…best decision I made in dealing with a recent HR issue

Seeking advice from Nicki was the best decision I made in dealing with a recent HR issue. I felt confident I was complying with best practice and totally supported throughout the process. Can’t recommend eight73 highly enough!

Maria Bradshaw, Manager - Taupo Women's Refuge

It’s clear that the team at eight73 consulting really know their stuff

It’s clear that the team at eight73 consulting really know their stuff, and that takes the stress right out of the processes of job applications and interviews – for both employers and applicants. Thank you Kylie and team!

Molly McGrath, job seeker

Nicki provides amazing service!!

Nicki provides amazing service!!

Niki Needham, everypennycounts