It’d be great if we could all get along with everybody, but sadly, we can’t.
You can pick your friends, but you can’t always pick your colleagues, and for that reason, personality clashes in the workplace are inevitable. It’s not uncommon to have one or two people who just don’t seem to get on with the others.
We’ve been brought in to mediate our fair share of employee conflicts in the past couple of months, and while the meetings are slightly uncomfortable for everyone in attendance, they are essential to finding a resolution – you have to be prepared to have the tough conversations.
You can not ignore it.
Here are our pointers to managing conflict between two employees (or even between yourself and an employee):
I’ve recently been engaged to resolve an employment issue arising from a personality clash – essentially there are two people who have to work in close proximity with frequent interaction, and they just don’t get on.
There was no catalyst to the breakdown in communication – after all, no single raindrop is responsible for a flood. But rather it was a sequence of events that resulted in a strained working relationship with communication at the heart of the issue. This was not a situation where one person was clearly at fault, and both parties felt the blame lay with the other person. Read More »